Welcome to the gp-medica.com website (the “Site"). These terms and conditions (“Terms and Conditions") apply to the website which references this Terms and Conditions. GP Medica Sdn. Bhd., a company incorporated in Malaysia under registration number 1034186-A and having its registered address at 16, Jalan Putra Mahkota 7/8D, Putra Point Business Centre, Putra Height, 47650 Subang Jaya, Selangor Darul Ehsan, Malaysia.

By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.



Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card or bank account charged.



All payments have to be made by means specified by GP-MEDICA.COM. Payments shall not be deemed to be made until full amount of funds have cleared. Prices and shipping rates are subject to change without notice but changes will not affect orders that have already been accepted.


Billplz Payment Gateway

Billplz enabling online purchases to be paid physically with cash at popular retail chains, outlets or via online using global credit cards, debit cards, charge cards, e-banking, and e-wallets.

Billplz – Affiliate Banks Include:

              1. – Maybank2u 
              2.  – CIMB Clicks 
              3.  – Public Bank 
              4.  – Ambank 
              5.  – Bank Islam 
              6.  – RHB 
              7.  – PayPal   


GST will be implemented in Malaysia with effect from 1 April 2015 at the rate of 6%. It will replace the existing sales tax and service tax. Prices of Items and services provided by GP Medica Sdn. Bhd., being GST registered company, will include GST where applicable. Please refer to the GST Act 2014 published in the gazette on 19 June 2014 and the GST Regulations 2014 issued on 30 June 2014. GST is under the jurisdiction of the Royal Malaysian Customs Department (“Customs Department”).



Exchanges/returns can refer to Return Good Policy